As I look forward to 2008, I’m very interested to see how the political candidates will market themselves once the primaries start, and pass, and we line up for the election in November. Political communication is pure marketing, for better or worse, and we get to see it in action in ways we usually don’t for other sorts of products, in a truly exaggerated form.
Steinway pianos are still made completely by hand. The result is less product than living object that speaks directly to the artists that plays it. What can we take from that relationship as we design less specialized products and services?
We had a snowstorm in New England yesterday, which wasn’t a big deal unless you were driving in the same direction as everyone else. Before the storm, I checked to make sure I had all the essentials, and realized that my snow shovel was broken. So I went to the store and bought a new one, which led me to ponder the value of a manufacturer’s warranty. Bear with me.
Designers like making models - “prototyping” - to judge aspects of a product they’re working on. At Continuum, we have a huge model shop, with several full-time model makers, and pretty much everyone in the company spends time down there at some point carving up a block of foam or hot-gluing some foamcore together to [...]
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