Product Behavior

What job is your product interviewing for?
The metaphor of the job applicant is powerful and simple to understand. I use it often when working with clients to align the features of a product with the aspirations of the consumer. I first ran across it in The Innovators Dilemma, by Clayton Christensen, and it fits completely [...]

Designers like making models - “prototyping” - to judge aspects of a product they’re working on. At Continuum, we have a huge model shop, with several full-time model makers, and pretty much everyone in the company spends time down there at some point carving up a block of foam or hot-gluing some foamcore together to [...]

I’ve been on a quest for the simplest model that describes design and what it’s for. I mean, the model that I can scribble up on the board, and everyone gets it. Over the years, my models have gotten smaller, with fewer parts and less to explain. Here’s my current model of the world.